What it enables
- Talk to the bot and get an answer. DM the Amos app, or
@Amosin any channel it is invited to, and the reply comes back in the thread — routed through the same routing the website’s “Ask anything” uses, so the answer is the answer, not a Slack-specific subset. - Threads are conversations. One Slack thread is one Amos conversation: a follow-up reply continues with prior turns in context, and the same conversation is visible on the website, owned by the same person.
- Mid-run questions get answered where they were asked. When a job pauses on a human gate, Amos asks in the thread — buttons where one click can express the answer, a numbered list where it cannot — and either a click or a typed reply resumes the job.
- Approval buttons work, both ways. Approve or reject from Slack; when the decision happens — from Slack or from the web inbox — the DM updates to say what was decided and by whom, in plain language, and its buttons stop looking live. You can also answer an approval by typing in its thread, not only by clicking; if the web inbox and Slack race, the first decision wins and the loser is told.
What Amos listens to
In a channel, Amos can see every message — that is how it follows a thread it is already talking in. Seeing and acting on are two different questions. Amos acts on: a DM, an@mention, and a reply inside a thread it already
holds a conversation in. A top-level channel message is never a follow-up.
Amos says nothing at all for everything else, including when something is
wrong. Two colleagues talking to each other in a thread Amos happens to be in
will not draw a reply — it only speaks when it was spoken to.
It also never reacts to:
One thing at a time
- One turn per thread at a time. A second message while the first is running is answered with “still working on your previous message” rather than queued or interleaved.
- An ack, then the answer. No live progress in Slack — the answer arrives as a message when it is ready.
- No slash commands and no file uploads yet. A shared file gets a spoken refusal explaining that, not silence.
- Recent context only. Amos carries the last few completed turns of a thread, so a very long Slack conversation will feel slightly thinner than the transcript looks — Amos never reads back through Slack history itself.
Who you are in Slack
A Slack message is matched to your existing Amos account by your workspace-verified email address. Amos only ever matches — it never creates an account on your behalf — and only for authors inside the configured workspace.Under the hood
- HTTP API & event stream — the Slack event and interaction endpoints, and the question/answer contract the in-thread gates ride on.
- Data model — how a thread is claimed to a conversation and how a Slack identity maps to a user.
- Configuration — the Slack credentials a deployment needs before inbound conversation turns on; without them inbound refuses rather than degrades.